Warranty and Exchange Information

Warning message

Please be aware all orders placed between June 28th and July 9th will be delayed due to system upgrades. Orders placed between these dates will be processed beginning the week of July 12th. We apologize in advance for any inconvenience. In case of any questions, please contact us at the phone number listed on the site.

Bosch charging stations are covered by either a 3-year or 1-year factory parts warranty depending on the item number. To file a warranty claim or return your charging station, contact Bosch Customer Service at 844-317-9525.

Returned Goods Policy
Returns may be made upon request and a credit issued if product is in saleable condition.

  • All returns must be received within 30 days of invoice date to avoid a restocking fee.
  • Any return received after 30 days of the invoice date is subject to a 20% restocking fee.
  • Returns will not be credited after 90 days of invoice date.
  • All goods returned to Robert Bosch Inc. for any reason must be shipped PREPAID.
  • Please make all claims for SHORTAGES and DAMAGES within ten (10) days from invoice date. CLAIMS after this period may not be honored.
  • Return/Repair processing requires two (2) copies of the original invoice and/or pack slip. One (1) on the outside of the package and one (1) with the product inside.

Send returns/repairs to: Robert Bosch Inc. Attn: Credit Returns Bosch Automotive Aftermarket: 6955 Creditview Road | Mississauga, ON L5N 1R1 | CANADA